This is the problem with lots of companies making their own bots--it doesn't actually make people's lives easier, it just shifts the problem. We don't need a bo

This is the problem with lots of companies making their own bots--it doesn't actually make people's lives easier, it just shifts the problem. We don't need a bot for each business and service we use, we need well architected, well maintained, well documented APIs for each. If you have a good API and good brand awareness, you don't need to follow the fads; the community will do that for you.