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I'd like to empower business teams to have a single view of the customer. When providing support, to see how other teams have interacted with this person. To se

I'd like to empower business teams to have a single view of the customer. When providing support, to see how other teams have interacted with this person. To see info from all of our apps, as well as add their own info in when needed. A well-designed data warehouse is a myth. As long as I'm the person the business needs to call to both get data (eg via SQL) as well as add new data (eg new ETL process), we'll continue to be f'd.

codingdave 10y ago
That is quite a defeatist attitude. I've worked with well-designed data warehouses. Sure, it is a skill to do it well, but isn't everything? Even if you do need to develop new reports and inputs, so what? Those results empower the business from then on out. And that is ignoring the fact that many products exist to empower the users to develop their own reports.