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Biggest reasons for me: 1) Driver and I agree on a best route via mapping software, no more getting lost, miscommunications or malicious route designed to get
by jastanton 10y ago
Biggest reasons for me:
1) Driver and I agree on a best route via mapping software, no more getting lost, miscommunications or malicious route designed to get more money out of me.
2) Payments are clear and fast. No more getting pressured and hounded for cash when I only cary my card.
3) It's always a clean nice car. No more duct tape over check engine lights.
4) I know if there is ever an issue I know it's going to get taken care of instantly by Ubers excellent staff. No more terrible customer service.
- ape4 10y agoUber doesn't have any staff. They're all contractors, like the drivers.
- marklyon 10y agoThey do have a rather large collection of actual employees. Their drivers, however, are not.
- dopeboy 10y agoRelevant: http://i.imgur.com/4HNM3Gd.jpg http://i.imgur.com/4HNM3Gd.jpg Circa June 2013 near Washington Square.
- scurvy 10y ago#2 is going to change for you soon. As part of a lawsuit settlement, Uber is going to allow for tipping, and the drivers will be allowed to ask for a tip in cash at the end of the ride. It's going to be awkward and a real shock to early Uber users.
- marklyon 10y agoEasy solution to that problem: Solicit a tip, get 1 star. Uber is far more likely to keep me around as a passenger who pays the published rates and uses them frequently than a driver who continues to generate complaints from users due to tip solicitation. They can easily replace drivers with ones who won't do that.
- scurvy 10y agoMost people will just concede to tipping with cash and it will be the new norm.