5 ms·

Tip your Uber driver

spo81rty 10y ago
Tipping in general annoys me when it is expected for normal service. If someone like an uber driver does a great job and tells me about the city or something then I like to be able to tip to show my appreciation. But I don't like any sort of industries where a 20% tip is always expected. Why should I tip a bartender for handing me a beer? Just raise the prices.
11thEarlOfMar 10y ago
I tip. Drivers frequently seem a little surprised, but smile and take it. However, while we are on the subject of tipping... I'm pretty put off by tipping for counter service. You order at the register, when your food is ready, you pick it up at the register. But these Square and similar systems provide the business with the ability to but tip options on the menu: 10%, 15%, 20%, ... A particular ice cream shop in Palo Alto, and a particular Middle Eastern eatery in Fremont come to mind. Yes, you can skip the tip, but I worry about my next visit... There are also 1/2 service businesses where you order at the register and they bring the food out. You still get the big buttons with several tip options, and that's a little easier because at least they are doing something to earn it, but 20% to bring me my food? 25%? What do you folks think about this? Do we tip them because, hey, they can't possibly survive in Silicon Valley without 25% on a scoop of ice cream?
- taternuts 10y ago
  Personally, I almost never tip for pick-up orders unless for some reason they go above and beyond. When you order at the register and they bring the food out, for some reason I feel like that crosses the tip threshold, but only for 10%. As a data point, I always tip at least 20% at a restaurant
dnautics 10y ago
As a former Lyft driver, I really wouldn't want this to become expected. If tipping happens in cash, This will reclass the driver according to IRS tax standards and cause the drivers to enter a different class with a more onerous system, and compounding problems when you don't get tipped.
- SilasX 10y ago
  What IRS distinction are you referring to that hinges on cash vs electronic tips?
pfarnsworth 10y ago
Nope. I will never tip my Uber driver. One of the main selling points for taking Uber is because I don't have to tip. People seem to forget (or don't know) that platforms like Uber and Lyft give additional money to drivers for hitting certain numbers, like $X for 100 rides in a week, etc. It's not just straight fares that pay the drivers. One driver was explaining to me how it works, and many drivers will only drive during surge times, so I don't really feel too sorry for them, especially when they're making 2X or more on a surge fare (which I've paid many times, because even then it's cheaper than taxi).
chomp 10y ago
Never. I use Uber because I don't have to tip, and I report drivers that ask for tips.
- csours 10y ago
  I've never Uber'd, what's the grounds for reporting?
vonsydov 10y ago
Wait. What's the point here ? I've given 5 stars almost every time on Uber. If you want to increase the price, go for it.
edoceo 10y ago
I stopped tipping a while ago. The whole model is broken.
electriclove 10y ago
I like Uber because I don't need to think about tipping. I get out of the ride and am on my way.
ambivalence 10y ago
An European's perspective on tipping is nicely covered here: https://www.youtube.com/watch?v=vBTfj2lN6sQ https://www.youtube.com/watch?v=vBTfj2lN6sQ Basically, "The bill came to $20 therefore you asked me for $20 and as per your exact request I gave you $20. Just like you asked. And I'm somehow an asshole for that." Yes, he also covers "waiters are underpaid", etc.
deleted 10y ago
[deleted]
mianos 10y ago
The whole point of Uber is the smooth cashless transaction. Put a button on the app maybe but cash, it's retrograde.
Overtonwindow 10y ago
I don't want to rip my uber driver. Part of what makes Uber is that it's all taken care of. I don't want Uber to behave MORE like taxis. I also don't want my driver making assumptions about me and gauging level of service based on expected tip.
commentzorro 10y ago
NOOO! This ruins the whole experience. Right now Uber is a convenient alternative to Taxis in (large) part because there is no tipping necessary. Once tipping is required you have to go through all those mental gymnastics all the time: how good a job did this person do, will I ever want them as a driver again, if I leave too low a tip will I get lower rating? Tipping will take Uber from a nice no-personality no-thought experience to an annoying "do I want to deal with all that" mental decision each and every time.
shalmanese 10y ago
Uber, because of all the data it's able to collect, operates on a fine tipped point between supply and demand. You see this all the time with Uber coming into a new city with initially high rates to rapidly bootstrap their driver pool and then a slow ratcheting down over time. Widespread tipping wouldn't result in drivers being better compensated, except in the short term. In the long term, it will simply result in Uber lowering its rates to compensate and the drivers making exactly the same amount.

Tipping in general annoys me when it is expected for normal service. If someone like an uber driver does a great job and tells me about the city or something then I like to be able to tip to show my appreciation. But I don't like any sort of industries where a 20% tip is always expected. Why should I tip a bartender for handing me a beer? Just raise the prices.

11thEarlOfMar 10y ago

I tip. Drivers frequently seem a little surprised, but smile and take it. However, while we are on the subject of tipping... I'm pretty put off by tipping for counter service. You order at the register, when your food is ready, you pick it up at the register. But these Square and similar systems provide the business with the ability to but tip options on the menu: 10%, 15%, 20%, ... A particular ice cream shop in Palo Alto, and a particular Middle Eastern eatery in Fremont come to mind. Yes, you can skip the tip, but I worry about my next visit... There are also 1/2 service businesses where you order at the register and they bring the food out. You still get the big buttons with several tip options, and that's a little easier because at least they are doing something to earn it, but 20% to bring me my food? 25%? What do you folks think about this? Do we tip them because, hey, they can't possibly survive in Silicon Valley without 25% on a scoop of ice cream?

taternuts 10y ago
Personally, I almost never tip for pick-up orders unless for some reason they go above and beyond. When you order at the register and they bring the food out, for some reason I feel like that crosses the tip threshold, but only for 10%. As a data point, I always tip at least 20% at a restaurant

dnautics 10y ago

As a former Lyft driver, I really wouldn't want this to become expected. If tipping happens in cash, This will reclass the driver according to IRS tax standards and cause the drivers to enter a different class with a more onerous system, and compounding problems when you don't get tipped.

SilasX 10y ago
What IRS distinction are you referring to that hinges on cash vs electronic tips?

pfarnsworth 10y ago

Nope. I will never tip my Uber driver. One of the main selling points for taking Uber is because I don't have to tip. People seem to forget (or don't know) that platforms like Uber and Lyft give additional money to drivers for hitting certain numbers, like $X for 100 rides in a week, etc. It's not just straight fares that pay the drivers. One driver was explaining to me how it works, and many drivers will only drive during surge times, so I don't really feel too sorry for them, especially when they're making 2X or more on a surge fare (which I've paid many times, because even then it's cheaper than taxi).

chomp 10y ago

Never. I use Uber because I don't have to tip, and I report drivers that ask for tips.

csours 10y ago
I've never Uber'd, what's the grounds for reporting?

vonsydov 10y ago

Wait. What's the point here ? I've given 5 stars almost every time on Uber. If you want to increase the price, go for it.

edoceo 10y ago

I stopped tipping a while ago. The whole model is broken.

electriclove 10y ago

I like Uber because I don't need to think about tipping. I get out of the ride and am on my way.

ambivalence 10y ago

An European's perspective on tipping is nicely covered here: https://www.youtube.com/watch?v=vBTfj2lN6sQ https://www.youtube.com/watch?v=vBTfj2lN6sQ Basically, "The bill came to $20 therefore you asked me for $20 and as per your exact request I gave you $20. Just like you asked. And I'm somehow an asshole for that." Yes, he also covers "waiters are underpaid", etc.

deleted 10y ago

[deleted]

mianos 10y ago

The whole point of Uber is the smooth cashless transaction. Put a button on the app maybe but cash, it's retrograde.

Overtonwindow 10y ago

I don't want to rip my uber driver. Part of what makes Uber is that it's all taken care of. I don't want Uber to behave MORE like taxis. I also don't want my driver making assumptions about me and gauging level of service based on expected tip.

commentzorro 10y ago

NOOO! This ruins the whole experience. Right now Uber is a convenient alternative to Taxis in (large) part because there is no tipping necessary. Once tipping is required you have to go through all those mental gymnastics all the time: how good a job did this person do, will I ever want them as a driver again, if I leave too low a tip will I get lower rating? Tipping will take Uber from a nice no-personality no-thought experience to an annoying "do I want to deal with all that" mental decision each and every time.

shalmanese 10y ago

Uber, because of all the data it's able to collect, operates on a fine tipped point between supply and demand. You see this all the time with Uber coming into a new city with initially high rates to rapidly bootstrap their driver pool and then a slow ratcheting down over time. Widespread tipping wouldn't result in drivers being better compensated, except in the short term. In the long term, it will simply result in Uber lowering its rates to compensate and the drivers making exactly the same amount.