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I have seen companies try numerous channels of communication with customers, and to me this is the most open, accessible and transparent way of doing it. As con
by Akhowley108 10y ago
I have seen companies try numerous channels of communication with customers, and to me this is the most open, accessible and transparent way of doing it. As consumers we saw a huge shift in communication in the past decade, from human to human to all digital, and I feel strongly that consumers are looking for a more open human experience again. Slack is doing that and Drift is doing it the right way!