4 ms·
> ...my orders with free shipping due to price threshold tend to be significantly slower than Prime, often taking weeks for items of all Prime eligible items.
by morganvachon 11y ago
> ...my orders with free shipping due to price threshold tend to be significantly slower than Prime, often taking weeks for items of all Prime eligible items.
I've had the opposite experience (and posted about it here before). Since I joined Prime last year, I've had issues with the guaranteed 2 day shipping taking 3-4 days or sometimes a week. I don't live in the backwoods either; I'm well within the Atlanta metro area (though not quite inside the perimeter). Before I joined Prime, even a non-Prime eligible item would tend to arrive in 1-2 days.
I did call Amazon about the issue several months ago, and they offered me gift card credit equal to the non-Prime shipping cost of all shipments that didn't meet the guaranteed date, and since then I've only had one late shipment. It definitely pays to contact them about it; I know from working for a company that sells on Amazon that the customer is treated like royalty whenever there's an issue, whether it's with Marketplace or Amazon direct sales.
- deleted 11y ago[deleted]
- post_break 11y agoI've had the opposite. Shipments supposed to be delivered on monday delivered on saturday or sunday. And promptly lost because I ship to a business address that is closed on the weekend. Infuriating watching it state delivered on a sunday at 3pm when I know it's going to be lost.
- takno 11y agoPrime in the UK is next day, and whenever they miss that they give you a free month of prime, which was essentially getting me prime for free. I gave up in the end because the waiting in was getting too expensive
- vidarh 11y agoWhere do you live? I always get prime deliveries on time, and increasingly I get them same day if order before noon I think.
- takno 11y agoThere were a whole selection of reasons for delay, including repeatedly giving the wrong address to the courier and continuing to use Yodel years after it stopped being funny. You are basically heavily dependent on your location relative to the dispatch warehouse, the courier's depot, whether your driver is overloaded, and whether your driver is a ring-and-run type.