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I agree, this is a questionable policy. You should be able to "cancel" (i.e., stop paying) for a couple months and then come back later. This would cover cases
by mhartl 17y ago
I agree, this is a questionable policy. You should be able to "cancel" (i.e., stop paying) for a couple months and then come back later. This would cover cases where, e.g., people go on vacation, or take a consulting gig to pay the bills and don't need the service for a bit.
- srayhan 17y agoGood point. We haven't charged anyone for data export yet though. When you cancel most SaaS, you lose your data. I don't know of any service that allows you to keep your data even after you cancel subscription and can come back and reactivate. However, we like the idea. Maybe we will allow users to do that.