4 ms·
AMZN's growth prospects increasingly resemble abuse. Half their success at breaking into new business is consumer trust / lock-in. ('they already have my addre
by awinter-py 11y ago
AMZN's growth prospects increasingly resemble abuse.
Half their success at breaking into new business is consumer trust / lock-in. ('they already have my address & payment info, let's do business with them again').
The situation isn't as nice for their merchant customers; this is amazon's achilles heel. Companies like crowdsupply are the leading edge of a trend to use logistics & sales smarts to help merchants rather than compete with them.
amazon has ridden the wave of consolidation until now, but let's cross our fingers that the tendency will toggle to diversification.
- deleted 11y ago[deleted]
- massysett 11y ago'they already have my address & payment info, let's do business with them again' I had hoped Apple Pay would help here. I order a lot on the phone. No way I am going to input address, payment info, and create a password just so I can spend $15 on something from the phone. I will just buy Amazon or wait to go to the store. With Apple Pay I would think the address info could be transmitted to the merchant and I could pay with my thumbprint. The hoopla on Apple Pay was on point of sale transactions, but that was a yawn to me--saves me a swipe, who cares? It's shopping on the phone that needs a boost. But it seems few online merchants take Apple Pay and Apple has no easy way to find those that do. I guess Google Shopping is going for this problem but it doesn't deliver to my area.