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In most cases, you don't have to sue or even threaten to sue. Drop them an email pointing out that they're not complying with the law and ask for your expirati
by caseysoftware 11y ago
In most cases, you don't have to sue or even threaten to sue.
Drop them an email pointing out that they're not complying with the law and ask for your expiration to be extended to the right date.
Odds are customer support will do a quick googling, say "oh crap" and then update the expiration accordingly with a polite sorry note.
- kuschku 11y agoI tried, they told me I’d have to sue, as they couldn’t easily determine if the law would apply to them just by Googling. Worst of all, I had to pay 5€ actual money to activate the 100€ of promotional credit. I made a purchase, which contained at the moment that I'd get 100€ of promotional credit for an unspecified time (therefore 3 years), and instead I wasted 5€ on nothing. EDIT: I should probably just to a chargeback via PayPal.