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> Yeah, I know what you mean. Existing customers are left in the dark, which is definitely not a great feeling as a paying user of DO. You get the (new) additi
by tenken 10y ago
> Yeah, I know what you mean. Existing customers are left in the dark, which is definitely not a great feeling as a paying user of DO.
You get the (new) additional services being provided in part by DO. You're literally NOT in the dark. As an analogy my parents have a house alarm system. It was installed 5+ years ago and they pay a monthly fee. You can bet that the newer television ads for this nationwide company (cough ADT *cough) show WiFi enabled controls and whizbang stuff on the master panel -- their alarm master panel is the same panel for the last 5+ years and has never been touched by a technician.
I can give the same example for my Comcast cable box. It's the box I got when i got the initial subscription. Typically promo codes are for new customers, OR new promotional offers wherein you'll migrate your whole account to a new tier of service.
They aren't going to hand you $10 to simply continue to use their (updated) service for them. While you benefit from the new services anyways.