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I love both GitLab and DigitalOcean, but why do I feel so devalued by IT deflation? The longer I'm part of something and the more effort I put into promoting a
by abpavel 11y ago
I love both GitLab and DigitalOcean, but why do I feel so devalued by IT deflation? The longer I'm part of something and the more effort I put into promoting a platform, the less perks I get. Why? I understand the importance of new customers, but why do you alienate the loyal user-base that made you what you are today? Are we rewarding ignorance now?
- toomuchtodo 11y agoBecause people need to eat.
- abpavel 11y agoEat what? Other people? Not sure what you're getting at, because I'm paying my membership dues, and I'm quite sure you're not living on less than $1/day either.
- toomuchtodo 11y agoMy point is that you're expecting something for free because you've evangelized in the past. There is no such thing as "influence" royalties.
- xenihn 11y agoNot yet, at least.
- carussell 11y agoAvoid making cavalier assumptions about others' circumstances.
- unethical_ban 11y agoYou're getting free CI runners where you had none. Is that not enough benefit? It's not as if there is a scale where newbies get EVERYTHING and vets of 10+ years get nothing. New? Here is a small incentive. Not new? Thanks for using the product, check out these fresh features!
- gizmodo59 11y agoCustomer retention is as valuable as new customers.
- bradleyprice 11y agomore valuable
- GavinMcG 11y agoI'd eat my hat if you could produce a customer who departs over not receiving a $10 coupon.
- sytse 11y agoAt GitLab we try to cherish our contributors. Every month we celebrate a most valuable contributor https://about.gitlab.com/mvp/ https://about.gitlab.com/mvp/ We try to ship great new features in our open source version every month that you can use for free on your server and on GitLab.com EDIT I can't comment for DigitalOcean, what follows is my personal opinion. I think it is great that DigitalOcean is willing to both sponsor the Runners for GitLab.com and offer promotion codes. Although I understand with your wish for promotion codes for existing customers I also understand their decision to only apply this to new customers in order to make this cost effective. I hope that as an existing DigitalOcean customer you enjoy the benefits of their cost-effective servers, quick boot time, great UX, and the templates and tutorials that they keep updating.
- deleted 11y ago[deleted]