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It seems that Express Scripts is simply reluctant to continue their business relationship with PillPack since they got too big and now pose a serious threat to
by ThePhysicist 11y ago
It seems that Express Scripts is simply reluctant to continue their business relationship with PillPack since they got too big and now pose a serious threat to their own business model (which probably relies on mail orders as well). It's of course understandable that they don't want to let a startup take away a profitable market segment from them, but it seems that they do this by making use of their market-controlling position, which is probably illegal (IMHO).
Reading the article it's really hard to say what is really going on though as the journalist makes very little effort to uncover the real motivations behind the actions of the two companies.
- refurb 11y agoFrom what I know about Express Scripts, it's probably more about money than market share. ESI has over 1/3rd of the market and is a huge player. They are notorious for driving down costs in a very aggressive way. I would imagine they wanted to cut way back on how much they paid PillPack and PillPack said "no".