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I think Venmo is more at fault here than the government. The government prohibits asset transfers between a certain public list of organizations. This list hap
by pjlegato 11y ago
I think Venmo is more at fault here than the government.
The government prohibits asset transfers between a certain public list of organizations. This list happens to include an organization called "ISIS". Implementing that prohibition is Venmo's problem.
Venmo then wrote a program to just scan all transactions against the list and auto-block all matches, as the least-effort path to compliance.
It's not Venmo's money, so they don't care. Most people whose legitimate transfers get blocked in this filter don't have a media platform to complain about it, so they aren't worried about negative publicity.
Finally, in terms of risk analysis, false positives are much cheaper than false negatives. If they allow a legally prohibited transfer through, then they're going to face a firestorm from the government. Expensive.
But if they block many legitimate transfers, they only annoy a few users and at most have to issue a few refunds. Cheap.
Actually having a human involved in the decision would cost them more, and expose them to more risk.
So, simple dumb keyword filters control our private finances now.
- twelve40 11y agoVenmo is probably just following what banks and other fintech companies are doing already. They don't even have to write anything themselves, there are commonly used third-party OFAC services like LexisNexis where you throw your transaction data over the wall, they come back with the verdict, you then just follow instructions and cross compliance off your list of things to worry about.