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The article addresses this specific point in two places even more bluntly than just through workers' comments: 'Members of the team quickly showed signs of str
by azernik 11y ago
The article addresses this specific point in two places even more bluntly than just through workers' comments:
'Members of the team quickly showed signs of stress — anxiety, drinking, trouble sleeping — and eventually managers brought in a therapist. As moderators described the images they saw each day, the therapist fell silent. The therapist, Mora-Blanco says, was "quite literally scared."'
And:
'Beth Medina, who runs a program called SHIFT (Supporting Heroes in Mental Health Foundational Training), which has provided resilience training to Internet Crimes Against Children teams since 2009, details the severe health costs of sustained exposure to toxic images: isolation, relational difficulties, burnout, depression, substance abuse, and anxiety. "There are inherent difficulties doing this kind of work," Chen said, "because the material is so traumatic."'
- jrapdx3 11y agoYes, good point. The observation that the material being moderated is potentially traumatic leads me to conjecture some subset of moderators would become disabled after exposure to the material. Resilience training is a good idea, but may not prevent bad outcomes.