Good agents can be worth it. Redfin provides a refund of a portion of their commission as a seller's agent. I considered them when selling a house. However, af

Good agents can be worth it. Redfin provides a refund of a portion of their commission as a seller's agent. I considered them when selling a house. However, after having meetings with an agent of theirs and another independent agent that charged the normal 3% seller's fee, I decided to go with the independent. The Redfin agent had suggested a price of $649k, while the independent suggested $745k. The house wound up selling just under ask of $738k. The Redfin agent did very little work to understand the value of the property and what it could be sold for, and only used an automated tool, while the independent agent did more work to select better comparable properties. And the more expensive broker wound up paying for some items such as light landscaping and staging, so the price difference was less than the percentage differential. Obviously in this case the discounts Redfin provided did not nearly make up for the difference in selling price. A good broker can get a price that is vastly larger than the difference in their price. However, Redfin would probably be great for selling properties that are part of subdivisions, or in a condo building, where the automated tool would work very well and not as much "human intelligence" is required to get the job done.