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I used to work in a tech support call center. They tracked every metric you can imagine. A large percentage of the tech support staff were WoW addicts, so I cou
by chaosmachine 17y ago
I used to work in a tech support call center. They tracked every metric you can imagine. A large percentage of the tech support staff were WoW addicts, so I could definitely see this working.
- vyrotek 17y agoHa! I seriously laughed when I read your comment. Only because I actually work for a company that sells SaaS Call Center software and this has DEFINITELY been on my mind. ;)