It's worth noting that the publicly posted postmortem is not the same as the internal postmortems (which include much more detail, specific action items, timeli

It's worth noting that the publicly posted postmortem is not the same as the internal postmortems (which include much more detail, specific action items, timelines etc). The SRE book (https://landing.google.com/sre/book.html https://landing.google.com/sre/book.html) has a whole chapter on our internal postmortems, which is probably a better learning exercise in how to write one. Source: I work on the team that writes these external postmortems.