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From the techcrunch article: "in which the company’s employees call businesses demanding monthly payments in the guise of advertising contracts, in exchange for
by jonbishop 17y ago
From the techcrunch article: "in which the company’s employees call businesses demanding monthly payments in the guise of advertising contracts, in exchange for removing or modifying negative reviews."
Yelp doesn't remove reviews and reviews themselves aren't modified; simply one positive review is moved to the top. You could argue that by moving the positive review to the top, that in turn modifies the order of other reviews (positive and negative), but seems like very shaky ground for the case to stand on. Of course, I'm no lawyer, so take this all with a grain of salt.
Or are you pointing out the loose quote I posted ("the first review your customers see will always be a positive one") is what will give the case legs?
- ahi 17y agoThe loose quote mostly. It is essentially, "we can hide the bad reviews a bit if you pay us." Again, IANAL, but it doesn't take much to lose some coin on "unfair business practices."