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> Finally, to underscore how seriously we are taking this event, we are offering GCE and VPN service credits to all impacted GCP applications equal to (respecti

> Finally, to underscore how seriously we are taking this event, we are offering GCE and VPN service credits to all impacted GCP applications equal to (respectively) 10% and 25% of their monthly charges for GCE and VPN. These credits exceed what is promised by Google Cloud in their SLA's for Compute Engine and VPN service!

duskwuff 10y ago
... which is precisely (almost word-for-word) what the post-mortem goes on to say. Is there something specific you're trying to call attention to here?
- deleted 10y ago
  [deleted]
- obulpathi 10y ago
  Nop. Probably did too much copy-pasting :( Mearly wanted to highlight the point.
icebraining 10y ago
Only barely. They're down to 2.5 minutes of downtime left for the next 30 days if they want to keep the 99.95% level.
- mikecb 10y ago
  They do SLO by quarter.
  - songgao 10y ago
    Just to clarify, the criteria is using "monthly uptime percentage": https://cloud.google.com/compute/sla https://cloud.google.com/compute/sla
    - mikecb 10y ago
      Interesting. I guess quarterly is an internal target.