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Just looking at startups is not enough to evaluate the impact of WebRTC. Call center tech companies worth their chop have been working with this tech for a whil
by strife25 10y ago
Just looking at startups is not enough to evaluate the impact of WebRTC. Call center tech companies worth their chop have been working with this tech for a while now as it will save money and lower the barrier of entry for their customers.
The other companies paying attention to this are the chat companies/products (slack, hipchat, etc.) - having really simple reliable calling and videochat in their products is going to be a competitive feature going forward.