I finally gave up trying to get a copy from those guys I had a similar experience. IIRC TransUnion was the problem one. They wanted something like 3 credit car

I finally gave up trying to get a copy from those guys I had a similar experience. IIRC TransUnion was the problem one. They wanted something like 3 credit card numbers as part of the identification. But I only had two active credit cards. Fortunately I was able to find an old cancelled one in a drawer and they accepted the number!??? The problem is that you're not their customer, you're just an irritant that the federal govt demands that they give "free" information to. They treat their real customers much better. E.g., go to a used car dealer. Give them your SSN and they'll have your life story in front of them in about 10 seconds. They get good service because they're paying for it.