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It actually should not. People using a password manager might not ever know their password. Funny things happen with password managers where history is missing
by ejcx 11y ago
It actually should not.
People using a password manager might not ever know their password. Funny things happen with password managers where history is missing, changes don't save, keystrokes break things. We can't penalize users who use them.
It's unfortunately a really messy area.
Source: was a password manager in a past life
- blowski 11y agoThat's why it should only raise a flag rather than totally stop. Perhaps the customer service rep can ask a few more questions. It's a similar situation to someone who only ever uses their credit card to buy small amounts from their local supermarket. Then suddenly they use it to buy a flight in another country. It might be legit, but it's often not, and should suggest that customer service need to do more investigation before approving.