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I purchased the Lifetime Upgrades in September 2015. Now it tells me there is a $25 upgrade fee to go to version 5. I emailed support a few hours ago to confi
by Jenkins2000 10y ago
I purchased the Lifetime Upgrades in September 2015. Now it tells me there is a $25 upgrade fee to go to version 5. I emailed support a few hours ago to confirm. If this is true, I am extremely disappointed and feel cheated. Notice on the form to buy a new license it doesn't say anything about "Lifetime Upgrades for this major version _only_ which will be obsolete in a few months". I sure hope this is just a bug that they will fix.
- leejoramo 10y agoThere is an apology for the delay on twitter. Looks like your license for Arq 5 should be coming. https://twitter.com/arqbackup/status/719924424263249920 https://twitter.com/arqbackup/status/719924424263249920
- Jenkins2000 10y agoThanks! My faith in them has been restored :)
- deleted 10y ago[deleted]
- sreitshamer 10y agoWe're sending Arq 5 license codes to all lifetime purchasers. Sorry for the delay. If you don't get one today please email support@arqbackup.com.