I guess take Matt up on his offer where he said this: "Also let me reiterate this is an isolated event. We handle over 10,000 chat sessions every day without a

I guess take Matt up on his offer where he said this: "Also let me reiterate this is an isolated event. We handle over 10,000 chat sessions every day without a glitch. I invite people to use our live chat service and see what is and what is not possible, as well as the security precautions we have in place."