The lesson here is you should always keep your own off-site backups - especially if you don't pay for a 'managed' server. There will always be rare occasions s

The lesson here is you should always keep your own off-site backups - especially if you don't pay for a 'managed' server. There will always be rare occasions such as this, but considering how many customers Namecheap handle, I don't think we should be seriously concerned. I'm pretty confident lessons will be learned.