I've had process issues like this with them; their CEO is responsive on email/Twitter and the email alias on this page: http://www.gandi.net/no-bullshit http://

I've had process issues like this with them; their CEO is responsive on email/Twitter and the email alias on this page: http://www.gandi.net/no-bullshit http://www.gandi.net/no-bullshit gets things fixed. They're not perfect, but they are quite human.