5 ms·

https://www.gandi.net/ https://www.gandi.net/

by simonsarris 11y ago

ryanlol 11y ago
They're cool until they start holding your domains hostage and demanding that you email them a scan of your passport.
- ProAm 11y ago
  > email them a scan of your passport What? Why do they do this?
  - smarx007 11y ago
    Apparently, OP wanted to transfer the domain from Gandi.
    - Spoom 11y ago
      FWIW I painlessly transferred five domains away from Gandi (ironically, to Namecheap), and I was never prompted for anything like a scan of my passport.
  - pmlnr 11y ago
    Some country tlds require copies of legal documents.
  - ryanlol 11y ago
    In my case there was absolutely no legitimate reason for them to request that. And no, it wasn't related to registry rules or transfers as other users have suggested.
- scrollaway 11y ago
  Without context, anybody could say the same thing about anything. Care to share more? I personally haven't had this happen to me. I've hosted dozens of domains with gandi, under a variety of different TLDs, and can only recommend them. Cons: Slow website. Bad UX all over the admin/purchasing interface. Feels like they're not doing anything to improve that.
  - ryanlol 11y ago
    >Without context, anybody could say the same thing about anything. Care to share more? Sure! Gandi received an abuse report regarding someone using one of my domains to scan for open dns resolvers. I informed Gandi that there was nothing I could do about this and expected that to be the end of it. Instead, they suspended my domain and started demanding that I send them ID proof. As I needed the domain back I sent them a redacted photo of my id card, after which they demanded to see the full id. I decided to terminate my relationship with them. I feel that this was absolutely unacceptable and likely unlawful behaviour from them as they had absolutely no need for that information. This wasn't a whois dispute.
- sveiss 11y ago
  They publish a GPG key to use for this purpose, which puts them leaps and bounds ahead of most other hosting/domain providers who do identify verification.
- cr3ative 11y ago
  I've had process issues like this with them; their CEO is responsive on email/Twitter and the email alias on this page: http://www.gandi.net/no-bullshit http://www.gandi.net/no-bullshit gets things fixed. They're not perfect, but they are quite human.
Diederich 11y ago
Agreed, and not too expensive.
mholt 11y ago
But their DNS zone update latency is so high considering the slightly higher price :(

https://www.gandi.net/ https://www.gandi.net/

ryanlol 11y ago

They're cool until they start holding your domains hostage and demanding that you email them a scan of your passport.

ProAm 11y ago
> email them a scan of your passport What? Why do they do this?
- smarx007 11y ago
  Apparently, OP wanted to transfer the domain from Gandi.
  - Spoom 11y ago
    FWIW I painlessly transferred five domains away from Gandi (ironically, to Namecheap), and I was never prompted for anything like a scan of my passport.
- pmlnr 11y ago
  Some country tlds require copies of legal documents.
- ryanlol 11y ago
  In my case there was absolutely no legitimate reason for them to request that. And no, it wasn't related to registry rules or transfers as other users have suggested.
scrollaway 11y ago
Without context, anybody could say the same thing about anything. Care to share more? I personally haven't had this happen to me. I've hosted dozens of domains with gandi, under a variety of different TLDs, and can only recommend them. Cons: Slow website. Bad UX all over the admin/purchasing interface. Feels like they're not doing anything to improve that.
- ryanlol 11y ago
  >Without context, anybody could say the same thing about anything. Care to share more? Sure! Gandi received an abuse report regarding someone using one of my domains to scan for open dns resolvers. I informed Gandi that there was nothing I could do about this and expected that to be the end of it. Instead, they suspended my domain and started demanding that I send them ID proof. As I needed the domain back I sent them a redacted photo of my id card, after which they demanded to see the full id. I decided to terminate my relationship with them. I feel that this was absolutely unacceptable and likely unlawful behaviour from them as they had absolutely no need for that information. This wasn't a whois dispute.
sveiss 11y ago
They publish a GPG key to use for this purpose, which puts them leaps and bounds ahead of most other hosting/domain providers who do identify verification.
cr3ative 11y ago
I've had process issues like this with them; their CEO is responsive on email/Twitter and the email alias on this page: http://www.gandi.net/no-bullshit http://www.gandi.net/no-bullshit gets things fixed. They're not perfect, but they are quite human.

Diederich 11y ago

Agreed, and not too expensive.

mholt 11y ago

But their DNS zone update latency is so high considering the slightly higher price :(