Most people and customers are tolerant of 15 minutes downtime here and there once or twice a year. Sure, there will be loudmouths who claim to be losing thousan

Most people and customers are tolerant of 15 minutes downtime here and there once or twice a year. Sure, there will be loudmouths who claim to be losing thousands of dollars in sales or business, but they're usually lying and/or not customers you want to have. They'll probably leave to save $1 per month with another vendor. It sucks but the days of "ZOMG EBAY/MICROSOFT/YAHOO DOWN!!11!" on the cover/top of slashdot and CNET are gone. Hell, slashdot and CNET are basically gone.