If you pay, you can place the freeze online. If you want to do it free because you qualify as a (potential) victim of ID theft (e.g. in any data breach), you ha

If you pay, you can place the freeze online. If you want to do it free because you qualify as a (potential) victim of ID theft (e.g. in any data breach), you have to do it by mail. And you must include proof. If they were serious about people being able to do this for free, they'd let you upload data breach documentation online, and get your freeze placed for free.