Note that this news article follows very closely to the standard format of introduction-positive quotes-counterpoint quotes. The interviewee may have pointed ou

Note that this news article follows very closely to the standard format of introduction-positive quotes-counterpoint quotes. The interviewee may have pointed out downsides as a response to a question the interviewer might have posed, e.g. "do you think there are more fundamental factors to so-and-so problem that the box might also solve". It should not be taken to signal the interviewee's personal support of the product.