I like the advice, but their own FAQ (link is broken in article but here it is http://www.feedbackarmy.com/questions.slp http://www.feedbackarmy.com/questions.s

I like the advice, but their own FAQ (link is broken in article but here it is http://www.feedbackarmy.com/questions.slp http://www.feedbackarmy.com/questions.slp) fails in many ways. 3 Make it Easy to Skim A list of categories at the top (or even better questions) that allows you to jump down would accomplish goal 3. Further, the font color of each question is light gray. Goal 4. Label it Correctly - Maybe it's nitpicking, but the title of their FAQ is Usability Testing Service Policies - Feedback Army