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Six Tips for a Killer FAQ Page
- giu 17y agoNice article (saved it). A well-intended little tip for the next submission of an article about a list of things: Just set the submission's title to Tips For a Killer FAQ Page. From the Hacker News Guidelines (http://ycombinator.com/newsguidelines.html http://ycombinator.com/newsguidelines.html): If the original title begins with a number or number + gratuitous adjective, we'd appreciate it if you'd crop it But, as I said it above, it's a nice submission. Thanks for that :)
- raffi 17y ago:) Thanks for the tip. I'll keep that in mind with my next submission.
- jsm386 17y agoI like the advice, but their own FAQ (link is broken in article but here it is http://www.feedbackarmy.com/questions.slp http://www.feedbackarmy.com/questions.slp) fails in many ways. 3 Make it Easy to Skim A list of categories at the top (or even better questions) that allows you to jump down would accomplish goal 3. Further, the font color of each question is light gray. Goal 4. Label it Correctly - Maybe it's nitpicking, but the title of their FAQ is Usability Testing Service Policies - Feedback Army
- deleted 17y ago[deleted]
- raffi 17y agoMy FAQ definitely needs an update. I was inspired to write the post when I saw a Feedback Army customer had used the service to populate their FAQ. It seemed such a novel idea to me that I wanted to share.
- Vindexus 17y ago2. Get Relevant Questions By Asking Have to agree on that one. I create a tool for making FAQ pages that incorporates an "Ask a Question" form directly into it. You can check it out at http://breezyfaq.com http://breezyfaq.com