First off, thank you very very much for your comments and feedback. This post is amazingly on point based on everything we have seen so far. A few points to ela

First off, thank you very very much for your comments and feedback. This post is amazingly on point based on everything we have seen so far. A few points to elaborate: -They are. The folks we are developing with use one of these. We are still trying to figure out how to pull the data out of it into a portable format of some sorts, but we haven't had the time to crack the nut yet. Thankfully, our current client has expressed a willingness to run their CRM system side-by-side with our product as we launch and develop. As it currently stands the value of their data falls dramatically over time because its just not easy to get to. -We've identified a number of constituencies within law firms (clerks, attorneys, managers as broad classes) they all have different use cases and we are doing our best to consider each of them as we progress. -Yes. -We think a bit more paranoia about data storage is not necessarily a bad thing. I personally enjoy explaining how this stuff works to people (its not just lawyers, most people don't have a good understanding about how and where their data is stored online). -Yes, this was one of our biggest struggles starting out. I've been doing the research for a lot longer than we have been coding and trust building has actually been the hardest thing we've had to do. -Yup! -We will keep this in mind. We are currently developing it as a responsive web app (so functional on both) but we will definitely keep our eyes open for ways to enrich the mobile experience. -This is a fascinating and ambitious thought that I will save for later. -Again, 100% spot on. The managers are the decision makers and what they care about is record keeping and compliance. -Will do more of this as we continue development. We have it set up for the backend currently, but I can definitely see the value for end users of being able to export bits and pieces of the data as needed. Thanks again