Did they even have any sort of filter? If they at least blacklisted these words [0], then that seems like a reasonable enough effort on its own. However, the

Did they even have any sort of filter? If they at least blacklisted these words [0], then that seems like a reasonable enough effort on its own. However, these developers would have had to be living in a bubble to not know about trolls from 4chan. All in all, this is a lesson that some high-profile person/group eventually had to learn on our behalf. Now, when an unknowing manager asks why your chat bot needs to avoid certain offensive phrases because, "our clientele aren't a bunch of racists", you can just point him to this story. The actual racists are tame by comparison to what trolls will do to your software. [0] = https://github.com/shutterstock/List-of-Dirty-Naughty-Obscene-and-Otherwise-Bad-Words https://github.com/shutterstock/List-of-Dirty-Naughty-Obscen...