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Apply HN: Corporate E-Learning Platform for IT Service Providers
TeamFusion.io enables IT service providers such as MSPs and Systems Integrators to deliver custom e-learning and self-service support portals to each of their customers.
-The PROBLEM-
-Digital Transformation continues to accelerate in the world of IT with spending on cloud service implementation expected to reach $127 billion by 2018
-The number of cloud applications under IT control per organization is expected to rise from 8 in 2015 to 17 in 2017
-END USERS are constantly being introduced to new technologies and processes HOWEVER IT teams struggle to drive adoption of new software with only Just 10% of workers on average reporting that they are proficient with the digital tools used at work
-THE SOLUTION-
TeamFusion focuses on the organizations driving the Digital Transformation Initiatives in Enterprise IT - Consulting Organizations, Systems Integrators, and MSPs. Our cloud based platform allows these organizations to:
-easily source, create, and manage content that can be used to support end users
-Design and Deploy support/training portals that tailors content to each customer and even each end-user based on automated persona mapping to ensure that each user has easy access to relevant and tailored content
-KEY RESULTS-
Improve ROI on enterprise software through end-user adoption
Deflections costly help-desk tickets through self-service support and P2P community help
Help IT teams empower their users to adapt to and leverage new changes that are rolled out in Enterprise SaaS solutions
Enable Service Providers to generate additional MRR by offering the value-added solution as their own "IP.
-ADDITIONAL INFO-
-Former co-founder of eclipse.org is an founder of TeamFusion and active CTO.
-Launched in January and currently generating revenue with over a dozen paying customers in the Microsoft Partner Ecosystem.
ask us anything! We are extremely excited to hear your feedback/thoughts/questions!