4 ms·

Your failure here is not that you are not making it available, but that you failed to communicate this limit in ability. The flow for me was "hey neat", click

Your failure here is not that you are not making it available, but that you failed to communicate this limit in ability. The flow for me was "hey neat", click link to reddit page, "ok, this looks good", click link to google play store, click green Install button, 'none of your devices are compatible', "what in the ever-loving ...?", go to hn comments, "oh goddamn, not again". That could've been MUCH shorter and MUCH less confusing if the title up here ( https://news.ycombinator.com/item?id=11447273 https://news.ycombinator.com/item?id=11447273 ) said: "Announcing Reddit for iOS and Android in NA/UK/AUS" and at the very least having a text below the appstore/playstore buttons stating this. Have some empathy please. Edit: Going "Hello World!" in the "What's New" section also doesn't help matters.

werid 11y ago
https://twitter.com/reddit/status/718067681438539778 https://twitter.com/reddit/status/718067681438539778 "Reddit anywhere with our app for iPhone & Android" Replies are filled with people from countries where they can't get it.
- Mithaldu 11y ago
  Wow, "anywhere" makes it actively worse.
  - notatoad 11y ago
    I remember Google doing the same thing when they launched their "Chromebooks are for everyone" ad campaign - you could only purchase one in the UK or the US. It's like companies are actively trying to annoy the region's they geo-block.
    - 794CD01 11y ago
      No, it's like what's actually true - that they don't think about those places and therefore do things like write slogans with the mindset that such people don't exist.
      - umanwizard 11y ago
        Even more likely: whoever wrote that copy isn't the same person as whoever decided on the geo-locking policy.
    - tazjin 11y ago
      Google still loves doing this with Chromebooks. They have human-translated marketing websites for the Pixel in Norway and their buy button is just greyed out.
zamalek 11y ago
Additionally, it's highly unlikely that potential users will bother continuously checking to determine if the restriction on their region has yet been lifted - given that they can continue to use the competition. Tomorrow I will have forgotten about this app. This should have been sorted out before the launch.
- tokenizerrr 11y ago
  Yep. Was going to try this app, but can't. Don't think I'll ever bother again, I'm happy with Relay for Reddit after all.
  - Mithaldu 11y ago
    That is until they pull a Twitter and kill those clients.
    - tokenizerrr 11y ago
      They claim they are committed to supporting that free API[1]. And if they kill it, it would also kill all those reddit bots. There would be a massive outrage since many large subreddits rely on them for advanced automated moderation. There's AutoMod which they've integrated, but it's often not enough. [1] https://www.reddit.com/r/announcements/comments/4dqxgt/reddit_mobile_apps/d1th4uf https://www.reddit.com/r/announcements/comments/4dqxgt/reddi...
      - kuschku 11y ago
        Or they could just limit it to 10 IPs per API key. Kills all 3rd party clients, but leaves bots.
        tokenizerrr 11y ago
        If anyone can sign up for a bot API key, then anyone can sign up for a 3rd party client API key. It'd add a step or two, but still. Anyway, you don't need an API key at all currently. And they said they intend to support the current API.

werid 11y ago

https://twitter.com/reddit/status/718067681438539778 https://twitter.com/reddit/status/718067681438539778 "Reddit anywhere with our app for iPhone & Android" Replies are filled with people from countries where they can't get it.

Mithaldu 11y ago
Wow, "anywhere" makes it actively worse.
- notatoad 11y ago
  I remember Google doing the same thing when they launched their "Chromebooks are for everyone" ad campaign - you could only purchase one in the UK or the US. It's like companies are actively trying to annoy the region's they geo-block.
  - 794CD01 11y ago
    No, it's like what's actually true - that they don't think about those places and therefore do things like write slogans with the mindset that such people don't exist.
    - umanwizard 11y ago
      Even more likely: whoever wrote that copy isn't the same person as whoever decided on the geo-locking policy.
  - tazjin 11y ago
    Google still loves doing this with Chromebooks. They have human-translated marketing websites for the Pixel in Norway and their buy button is just greyed out.

zamalek 11y ago

Additionally, it's highly unlikely that potential users will bother continuously checking to determine if the restriction on their region has yet been lifted - given that they can continue to use the competition. Tomorrow I will have forgotten about this app. This should have been sorted out before the launch.

tokenizerrr 11y ago
Yep. Was going to try this app, but can't. Don't think I'll ever bother again, I'm happy with Relay for Reddit after all.
- Mithaldu 11y ago
  That is until they pull a Twitter and kill those clients.
  - tokenizerrr 11y ago
    They claim they are committed to supporting that free API[1]. And if they kill it, it would also kill all those reddit bots. There would be a massive outrage since many large subreddits rely on them for advanced automated moderation. There's AutoMod which they've integrated, but it's often not enough. [1] https://www.reddit.com/r/announcements/comments/4dqxgt/reddit_mobile_apps/d1th4uf https://www.reddit.com/r/announcements/comments/4dqxgt/reddi...
    - kuschku 11y ago
      Or they could just limit it to 10 IPs per API key. Kills all 3rd party clients, but leaves bots.
      - tokenizerrr 11y ago
        If anyone can sign up for a bot API key, then anyone can sign up for a 3rd party client API key. It'd add a step or two, but still. Anyway, you don't need an API key at all currently. And they said they intend to support the current API.