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I think Netflix intentionally provides bad suggestions. The last week I've tried several times to use Netflix. In each instance, I spend 10+ minutes trying to f
by MichaelGG 11y ago
I think Netflix intentionally provides bad suggestions. The last week I've tried several times to use Netflix. In each instance, I spend 10+ minutes trying to find something, fail, and give up. Netflix "recommends" stuff that it rates at 1 star. Terrible junk.
And they don't even have the decency to make it easy to see 3rd party ratings or trailers. And if you start something that sucks, it's hard to tell it to stop showing it to you. They also removed the easy way to mark "Not Interested". It's become a much worse experience, perhaps bounded by their limited catalog.
They must know this. They must see the stats on how long people spend browsing vs cancellation rates.
- nkurz 11y agoI'm also confused by their approach to interface. Perhaps there is some hidden benefit to having people accidentally start watching films when they just want to learn more about it, even if they immediately stop? Maybe it somehow satisfies some arcane distribution requirement in a way that saves them licensing fees on the more popular films? Maybe it helps some department improve some metric that some other department cares about?