> Advance preparation, combined with extensive testing and contingency plans, meant that we were ready when things went [slightly wrong] and were able to minimi

> Advance preparation, combined with extensive testing and contingency plans, meant that we were ready when things went [slightly wrong] and were able to minimize the impact on customers. Following that link provided some interesting reading (for a mundane error report, at least): https://groups.google.com/forum/#!msg/google-appengine-downtime-notify/T_e7lVg7QNY/lifcqZBcracJ https://groups.google.com/forum/#!msg/google-appengine-downt... TIL that even Google have datacenter fluctuations they can't figure out. It's nice that they quietly make this info publicly available, and also nice that I've now discovered where to find it :)