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Hey pkrein, I am a Segment fan and startup-scale user of your warehouse service. The warehouse service is super convenient, but its main shortfall for us is tha
by ngould 11y ago
Hey pkrein, I am a Segment fan and startup-scale user of your warehouse service. The warehouse service is super convenient, but its main shortfall for us is that you don't offer historical backfilling of data more than 60 days before the warehouse was enabled. That is the data we need in our warehouse most.
There are other ways to load in Salesforce, Zendesk, or Stripe data. It is certainly nice to be able to do that all with Segment -- but it is not necessary. Sources is nice to have, but the core warehouse service is not really complete (for us, and I suspect others too) until you can seamlessly support data backfill at all price tiers. A one-time fee for backfill fee would be okay, but saying "no we don't support that" makes me sad.
- pkrein 11y agoYep, as part of this launch we've revised our pricing. If you commit to an annual plan (even self-service plan) we will load all of your historical data, not just 60 days. Just email friends@segment.com after signing up for the paid annual plan and we'll make it happen on the next sync.
- ngould 11y agoVery cool, thanks for the update.
- sandGorgon 11y agoInteresting. The pricing is a little confusing for the rest of us who are considering Segment for the first time (the warehouse part..not the integrations) - especially the size of data and how we load it. Maybe you are estimating data size based on known types of data in salesforce,zendesk,etc. But what if i want to load data from my internal dB as well? The 60 day notions,etc.