Having lived in London for a number of years before moving to NY in Jan, I have an intense, burning hatred of cab companies (whether it's the London black cab o

Having lived in London for a number of years before moving to NY in Jan, I have an intense, burning hatred of cab companies (whether it's the London black cab or New York's yellow cab). I will always, always use Lyft/Uber wherever possible. My reasons for hatred include: - After arriving into JFK, I'd used up all my battery on the flight so decided, rather than wait to charge my phone at the airport, I'd get a local cab instead. The cab driver took me to Brooklyn. We passed La Guardia. After a heated argument, it still cost over 3x what it would've cost with Uber. - Since I have a British accent, NY cabbies often assume I'm a tourist and will try and take the long way round (seriously, La Guardia?). I've had to correct them on more than one occasion about which route to take and they are always shocked when I start telling them which bridge to cross into the city or what street they should use. - In London, I was out with some friends and one woman had missed the last tube home. Night buses from where we were wasn't an option, so we tried to hail a cab. After telling the driver where she needed to go, he told us to "fk off" and drove away. I requested an Uber for her and within 45 minutes, she was safely at home. These are just highlights in the many terrible experiences of cabs, and my experience has been better with any ride sharing service. Why? Because customer ratings affect their ability to offer rides. Cab drivers have no such incentive, even if you call to complain with their medallion number. Unless the cab driver has done something illegal, I doubt anything happens.