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Wait I was under the impression that Uber and Lyft eliminated the ability to scam someone by driving around simply by making it a fixed rate to the destination
by Larrikin 11y ago
Wait I was under the impression that Uber and Lyft eliminated the ability to scam someone by driving around simply by making it a fixed rate to the destination once you're in the vehicle. Whats the reasoning for allowing someone to go off course?
- kctess5 11y agoIt's not a fixed rate, there's a time and distance component. The time component is presumably to account for the drivers time wasted when traffic is high.
- stickydink 11y agoYou can get an estimate easily, but the final price for an UberX is a function of distance and time, just like a taxi. I have had a few occasions where my driver's taken the wrong route. Not intentionally, I don't think, but a wrong turn here or there in a one-way system can really screw it up. Each time that's happened, I leave a not-5-star rating. Within a few hours, Uber have sent me an email. I reply to that explaining the route, they take a look at the map, and every single time I've received either the difference in cost for a regular trip (if it's one I can show I've taken multiple times), or a full refund. There are sometimes UberPool deals, where they'll offer a fixed price to go from and to anywhere within a certain region.