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OTOH I've had a 2011 Jeep Grand Cherokee snap the left driver axle and needed the transfer case, the differential, the axle obviously, etc replaced a couple mon
by ssmoot 11y ago
OTOH I've had a 2011 Jeep Grand Cherokee snap the left driver axle and needed the transfer case, the differential, the axle obviously, etc replaced a couple month into ownership. It was in the shop 74 days total. Didn't lemon it. Should have. But it was reliable after that.
I drove a 2013 Nissan Leaf that I took into the shop because the main 12V fuse (seat heaters and dash lights, but not the instrument cluster) blew reliably every time I remotely warmed the car up with front and rear seat heaters enabled while plugged into my 240v charger. 4 times. It was obviously a short somewhere but they'd just replace the fuse and tell me they couldn't reproduce it. I did lemon that vehicle.
I had a 2015 Mazda 3 for a few months but meh. Nice car, but after the cavernous cargo space of the leaf I really grew to resent the sloped roofline and limited cargo of the Mazda 3. Reliable for the short time I had it though.
Now I drive a 2015 GMC Sierra 2500 Denali. The EGR valve disintegrated in the first month and left debris in the #1 cylinder. I made them replace the engine and extend the powertrain warranty. They also threw in an under-the-rear-seat organizer I didn't feel like paying $500 as a dealer installed option previously. "I bought a new truck with a new engine. Not a new truck with a rebuilt engine."
For the scope of that job I walked away impressed with how quickly they resolved it, (two weeks total; I think 4 days after ordering the engine, which had to be shipped by rail from Michigan) and with such little arguing/hassle compared to Chrysler or Nissan.
I think that mostly comes down to the dealership in that case.
Point is, all vehicles can have issues. I've been more unlucky than most. But I take comfort in the fact that the issues I've encountered are abnormal. My wife happily drives her Nissan Quest with no issues. My dad and my sister-in-law both had/have Chevy Cobalts with no issues that they paid very little for compared to a Corolla or Civic.
The Escalade has a reputation for having issues. I don't see why Tesla should get a pass on poor reliability (as someone who's had to replace door handles and power window motors and switches in used cars it's completely insane to me you'd want a motorized door handle) but an individual experience with a particular vehicle should sour you on an entire brand.
That's just not very rational.
Yes I was pissed at Chrysler (and with their ratings I'd probably be more justified than most). Yes I was pissed at Nissan.
If you're upset about your Escalade, I'd suggest it's probably more of a dealership issue than anything else. I'd be surprised if after one bad repair experience Sewell didn't make it right. They did for me. Which is a lot more than I can say for some of my experiences.
Which on the one hand might endear Tesla more (not having dealership franchises). Or not if you'd have to drive 150 miles each way just to drop off your vehicle to get a door handle motor replaced.
- ryanmarsh 11y ago"All computers have issues, ho hum what's so great about Apple" "All cars have issues, ho hum what's so great about Tesla"
- ssmoot 11y agoApple has a reputation for Just Working. The Model S has a lower than average reliability rating. Just because I, individually, might buy a lemon MacBook doesn't make Apple an unreliable brand. The Cadillac CTS for example has a much better reliability rating than Tesla (from Consumer Reports, which if you actually read the article on downgrading the Model S comes off as a bit fawning). So should I judge Cadillac on a vehicle known to have way below average reliability? By that standard, sure, a Model S might look pretty good. It's no Audi or Lexus though. EDIT: Also, this is what bothers me about fawning over Tesla. I pay what, a 20% maybe premium for Apple products MSRP? A decently equipped Model S costs 4X the price of a Leaf. Be willing to spend $120K on a Leaf and I'm sure you'll see bigger motors and double or triple the range. You'll get LTE for free for life. You'll get free DC quick-charging for life (while there are a handful or NRG evGo stations in DFW, there are ZERO superchargers, unless you count the one in Denton 46 miles and right at an hour away from anywhere). You'll get a bigger central display, better ergonomics, much better reliability and more utility (unless you actually plan to load up a 5th adult I suppose). Tesla isn't doing you some kind of a favor letting you spend over $100K on a vehicle with high depreciation. And there's no way you spent that much on your Escalade. They're nice cars. Nice for the price? Your Escalade will have lost much less value. We've got a few years yet before battery warranties expire. How big of a hit are you going to take when the market is flooded with off-warranty Model S's selling in the mid 20's to mid 30's range?
- ryanmarsh 11y agoPeople put far too much trust in Consumer Reports.