Another awesome benefit of using Uber I didn't realize until I started using it: you get a detailed invoice of each trip you take on your phone, instead of havi

Another awesome benefit of using Uber I didn't realize until I started using it: you get a detailed invoice of each trip you take on your phone, instead of having to ask for a paper one to the driver, wait for it to be printed and then actually make sure you don't lose it. And that's not all! Uber's invoice includes a map of your route, so you'd be able to see if the uber drive "tried to scam you" by taking a longer road or by making a bunch of unnecessary turns. This is incredibly useful as it's a common practice (at least in my side of the world) with taxi drivers and tourists, and of course Uber drivers won't try to pull it off as they know you'll notice, even if you're not from there. One day our driver made a bunch of mistakes (he admitted as much) driving us home and we ended up with a, say, 20% extra rate for that ride than we'd normally get. This was in Mexico City btw. On the email invoice I could clearly see the funny way we took. I replied to Uber, explained the situation, and within 48 hours they reimbursed me for a chunk of the cost of the ride. If that isn't an absolutely delightful experience overall, I don't know what is. I know Uber as a company is guilty of some predatory behavior to drivers, ignores current legislation for profit and they'll put all their drivers out of a job as soon as they can get their whole fleet to drive itself. But dammit, if they're growing so much and they have so much of support is because the user experience is bliss.