Sure, but that assumes that the extra time being taken here came at the expense of someone else's time. The original article showed two people gaining from this

Sure, but that assumes that the extra time being taken here came at the expense of someone else's time. The original article showed two people gaining from this at the same time, at least. If they require more time than can be allocated and it cuts into time other students need, then alternative arrangements need to start being made, sure. Just assuming that taking more time than others to get something makes you unworthy of getting that help isn't right.