> I guess you will get what you pay for... 1. There is literally no amount of money which will get you 100% uptime. You may be able to buy guarantees of 100% u

> I guess you will get what you pay for... 1. There is literally no amount of money which will get you 100% uptime. You may be able to buy guarantees of 100% uptime, however... 2. ... which will not change the fact that things still go down, and that if something goes down in a way which violates your signed contract, the most you can hope for is some kind of monetary compensation and, maybe, an apologetic-sounding employee to scream at until you feel a bit better. If you expect to buy someone's care, you're woefully naïve. My point is that the paying customers don't necessarily get a better service. All they get is limited compensation for enduring the same bad service all of the rest of us get.