Has anyone here worked with IBM before as either: a) employee/contractor b) Customer And if so, are of those who would say that you didn't expect something so

Has anyone here worked with IBM before as either: a) employee/contractor b) Customer And if so, are of those who would say that you didn't expect something so seemingly stupid to happen when they read that IBM was involved? And do any of those people have any reason to believe that IBM managed this project well from prior experience? I bet not, but lets see...