I cancelled the plan as well, but ended up getting charged at renewal time. The effort required on my part to fix that mistake was unacceptable (submitting scre

I cancelled the plan as well, but ended up getting charged at renewal time. The effort required on my part to fix that mistake was unacceptable (submitting screen shots of my Nest account details, required to send photo of the serial number on the camera, weeks of communication delays), and they STILL owe me some money, and have ignored further requests.