A little measurement goes a long way. It's remarkable, but there's a lot of inertia even in otherwise successful organizations. And keep in mind salaries are

A little measurement goes a long way. It's remarkable, but there's a lot of inertia even in otherwise successful organizations. And keep in mind salaries are just a fraction of the costs of staff time. Payroll taxes plus benefits can add up to almost 20% of base salary and that's not counting occupancy and equipment costs. Bottom line: people cost a lot. It's smart to think carefully through the ramifications of planning decisions.