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I agree that it's annoying when a company sunsets any product (HW, SW or other), but why is it so much more annoying when it's a hardware product? Is it because

I agree that it's annoying when a company sunsets any product (HW, SW or other), but why is it so much more annoying when it's a hardware product? Is it because you still have the physical thing? Most SAAS products have upfront/monthly costs, and when they fold consumers lose these sunk costs, but nobody is writing medium articles about that...

anexprogrammer 11y ago
Again, depends why. They went bust or are closing? OK that sucks, but it happens. Can't really be helped. Even if it's a hardware thing it's going to happen if there's a server-side component rather than entirely stand alone. Best case release some code, specs or open source to enable some hackery to keep hardwareThing viable. We got bought, OldThing is boring so it's closing in 4 weeks, we're truly excited to be working with FaceGoog on the future of NewThing. Seriously not ok. People should be writing Medium articles about it. And yelling.
deleted 11y ago
[deleted]
TeMPOraL 11y ago
> but why is it so much more annoying when it's a hardware product? Because applying SaaS business model to hardware is simply fucked up. Also, for many of those products one has to expend significant effort to make them not hackable by end-users, so if a company decides to make a proprietary, cloud-dependent device that then gets bricked when they move on, it only shows they actually worked hard to fuck their customers. Not to mention that in many of those products the cloud is not needed for any sensible reason and is in fact bad engineering - it's included only to make more money off people. Sadly, as long as customers play ball this nonsense will continue - the market sells what people buy.