You're missing the point. He's saying that there's technically a choice, yes. You agree on that. The part you seem to avoid agreeing with is that it can often

You're missing the point. He's saying that there's technically a choice, yes. You agree on that. The part you seem to avoid agreeing with is that it can often be a really annoying choice to have to make. Isn't everybody entitled to be annoyed when they only have one so-called choice? (Like having to move or use slower alternatives in order to get away from Comcast as your ISP.) Continually pointing out that there is technically a choice doesn't really help anyone who feels bitten by their lack of choices.